Terms of Service
Last Updated: January 2025
Terms of Use
Welcome to SoulPal companion service. Please read the following terms carefully before using the service. By using this service, you agree to comply with these terms.
Service Description
SoulPal provides AI virtual friend chat, stress relief games, relaxing music, inspirational articles and other features, designed to provide users with warm companionship and emotional support.
User Responsibilities
- •You must be at least 13 years old to use this service
- •You agree not to misuse this service or use it for illegal purposes
- •You understand this service is for personal use only and may not be resold or commercially exploited
⚠️Important Legal Notice
Use of Service
- •SoulPal App service is provided for educational and informational purposes only
- •SoulPal App is not a psychiatrist, mental health professional, or medical professional
- •Information provided by the service is not intended to replace professional mental health support
Not a Substitute for Professional Care
SoulPal App is not a substitute for professional mental health care, support, or medical care. Virtual friends' responses are generated by AI technology and do not represent professional medical advice.
🆘 Emergency Guidelines
If you are experiencing a crisis, serious mental health issues, or thoughts of harming yourself or others, please stop using this App immediately and seek help from qualified mental health professionals.
In case of emergency, please call the following emergency services:
- •Taiwan Suicide Prevention Hotline: 1925 (24-hour service)
- •Lifeline: 1995
- •Teacher Chang Hotline: 1980
- •Emergency Services: 119
User Responsibility and Risk
Users assume all risk of using this service. SoulPal is not responsible for any consequences arising from use of this service, including but not limited to emotional changes, mental state, or any decision outcomes.
Intellectual Property
All content of this App, including but not limited to text, images, music, and software code, is protected by intellectual property laws. Unauthorized copying, modification, or distribution is prohibited.
Privacy and Data Protection
We value your privacy. For detailed privacy protection measures, please refer to our Privacy Policy。
Service Changes and Termination
- •We reserve the right to modify or terminate the service at any time
- •Significant changes will be notified to users in advance
- •You may stop using this service at any time
Limitation of Liability
To the maximum extent permitted by law, SoulPal shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of this service.
Governing Law
These terms of service are governed by the laws of the Republic of China. Any disputes arising from these terms shall be subject to the jurisdiction of the Taipei District Court of Taiwan as the court of first instance.
Contact Us
If you have any questions about these terms of service, please contact us via email:legal@soulpal.app